Responsible Gaming
at 6kdb — Play Safe,
Stay in Control

1 Our Commitment to Safe Play

At 6kdb, responsible gaming is not simply a regulatory checkbox — it is a foundational principle woven into every aspect of the platform. We recognise that while the vast majority of players enjoy gambling as a form of entertainment without experiencing any harm, a minority of individuals may develop problematic gambling behaviours that can have serious consequences for their financial wellbeing, mental health, and personal relationships.

6kdb is committed to being a proactive partner in player protection. This means investing in tools that help players manage their gambling behaviour, training our support team to identify and respond to signs of problem gambling, and maintaining a strict zero-tolerance policy toward underage gambling. We take these responsibilities seriously for every player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all of Bangladesh.

Our responsible gaming programme is built around four core principles:

• Prevention: Providing clear information about the risks of gambling before problems develop.
• Empowerment: Giving players the tools they need to stay in control of their gambling behaviour at all times.
• Intervention: Proactively reaching out to players whose activity patterns suggest potential harm.
• Support: Ensuring that players who need help can access it quickly and without judgement.

2 18+ Age Restriction Policy

6kdb operates exclusively for adults aged 18 and above. Underage gambling is strictly prohibited on our platform and constitutes a serious violation of our Terms & Conditions. We maintain robust age verification procedures to ensure that no individual under the age of 18 is able to register an account or access real-money gambling services on 6kdb.

Age Verification Process

Every new player is required to confirm at registration that they are 18 years of age or older. Before processing a first withdrawal — or at any time that our compliance team deems it necessary — players must complete a full Know Your Customer (KYC) verification. This process requires submission of a valid government-issued identity document such as a National ID (NID) card or passport, which confirms both identity and date of birth.

Any account found to belong to an individual under 18 will be:

• Immediately suspended pending investigation.
• Permanently closed upon confirmation of underage status.
• Subject to full refund of any net deposits (winnings will not be paid out).
• Reported to relevant authorities where required by applicable law.

Protecting Minors in Your Household

If you share a device or household with minors, we strongly encourage you to take the following precautions:

• Log out of your 6kdb account after every session and never save your login credentials on shared devices.
• Use device-level parental control software to restrict access to gambling websites.
• Keep your account username and password strictly confidential.
• Never allow a minor to use your device while your 6kdb session is active.

3 Recognising Problem Gambling

Problem gambling — sometimes referred to as gambling disorder — is characterised by a persistent and recurring pattern of gambling behaviour that causes significant disruption to personal, family, financial, or professional life. Recognising the warning signs early is critical to preventing serious harm.

Common Warning Signs

Ask yourself the following questions honestly. If you answer "yes" to two or more, we encourage you to use our responsible gaming tools or speak to a support specialist:

4 Self-Exclusion Tools

Self-exclusion is the most powerful responsible gaming tool available on 6kdb. It allows you to voluntarily block your own access to the platform for a defined period or permanently, giving you the space and distance you need to regain control.

How to Activate Self-Exclusion

1. Contact SupportSend a message to [email protected] with the subject line "Self-Exclusion Request — [Your Username]" or initiate a live chat session and request self-exclusion from the agent.
2. Choose Your DurationSelect a self-exclusion period: 30 days, 90 days, 180 days, 1 year, or permanent lifetime exclusion. All options are equally valid — choose what feels right for you.
3. Confirm Your IdentityOur team will verify your identity to ensure the request is genuine and to protect your account from third-party misuse.
4. Exclusion Takes EffectYour account will be suspended within 24 hours of confirmation. You will receive an email notification once the exclusion is active.
5. Reinstatement (Non-Permanent)For temporary exclusions, reinstatement requests may be submitted no earlier than 7 days before the exclusion period expires. A mandatory 24-hour cooling-off period applies before access is restored.

What Happens During Self-Exclusion

• Your account is completely suspended — you cannot log in, deposit, withdraw, or place bets.
• Any pending bonus offers or promotional communications are cancelled immediately.
• Your account balance is preserved and any verified pending withdrawals will be processed normally.
• Marketing emails and promotional notifications will be suppressed for the duration of your exclusion.

5 Deposit & Betting Limits

Setting financial limits is one of the most effective ways to ensure that gambling remains within your means. 6kdb provides a full suite of limit-setting tools that put you firmly in control of your spending.

Deposit Limits

You can set a maximum cap on the total amount you are permitted to deposit into your 6kdb account within a given time window:

• Daily deposit limit: Maximum total deposits within any 24-hour rolling period.
• Weekly deposit limit: Maximum total deposits within any 7-day rolling period.
• Monthly deposit limit: Maximum total deposits within any 30-day calendar period.

Deposit limits are stated in Bangladeshi Taka (৳). For example, you might set a daily limit of ৳2,000, a weekly limit of ৳10,000, or a monthly limit of ৳30,000 — whatever suits your personal budget.

Loss Limits

A loss limit caps the maximum net amount you can lose within a given period. Once your net losses reach the defined threshold, your account is automatically restricted from placing further bets until the time period resets. Loss limits follow the same daily, weekly, and monthly structure as deposit limits.

Wager Limits

You can also set a maximum stake per individual bet or spin, preventing impulsive high-value wagers during a session.

Adjusting Your Limits

To set or amend any limit, log into your 6kdb account, navigate to the Responsible Gaming section of your account settings, and select the relevant limit type. Alternatively, contact our support team at [email protected].

6 Time-Out & Cool-Off Features

Sometimes all you need is a short break. 6kdb's time-out feature allows you to temporarily suspend your account without committing to a full self-exclusion period. This is particularly useful if you feel you are playing too frequently or for longer sessions than you intended.

Available Time-Out Durations

• 24-hour time-out: A single day's break, useful after an extended session or an emotionally driven losing run.
• 72-hour time-out: A weekend or mid-week reset to regain perspective.
• 7-day time-out: A full week away from the platform, allowing time for reflection and financial review.
• 30-day time-out: A month-long cooling-off period, recommended if you have noticed recurring negative patterns in your play.

Reality Check Notifications

For players who prefer to stay active but want gentle reminders, 6kdb's reality check feature sends an automatic on-screen notification at a frequency you choose — every 30, 60, or 90 minutes. Each notification displays:

• Total time elapsed in the current session.
• Net deposit and net result for the session.
• A prompt asking whether you wish to continue playing or end the session.

Reality checks can be configured in the Responsible Gaming section of your account settings. They are enabled by default for all new accounts and can be adjusted but not disabled entirely.

Session Time Limits

You can also set a hard daily session time limit — for example, a maximum of 2 hours of play per day. When the limit is reached, your session ends automatically and you are logged out of your account until the following day.

7 Support & Crisis Resources

If you feel that gambling is negatively affecting your life — or the life of someone you care about — please do not hesitate to reach out. Support is available, and asking for help is a sign of strength, not weakness.

6kdb Responsible Gaming Support

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week via live chat and email. All responsible gaming conversations are handled with strict confidentiality and without judgement.

• Email: [email protected] — Subject: "Responsible Gaming Help — [Your Username]"
• Live Chat: Available directly on the 6kdb platform. Average response time: 2–5 minutes.
• Response Language: English and Bengali support available.

What Our Support Team Can Help With

• Activating self-exclusion, time-out periods, or any other account restriction.
• Setting or adjusting deposit, loss, or wager limits.
• Providing information about problem gambling and local support organisations.
• Signposting to external counselling and crisis services.
• Discussing concerns about a friend or family member's gambling behaviour.

External Support Organisations

For professional counselling and long-term support beyond what 6kdb can directly provide, we encourage affected players and their families to seek assistance from qualified mental health and addiction support services operating in Bangladesh. Trusted counsellors, community health centres, and national mental health helplines are available across Dhaka, Chittagong, Sylhet, and other major cities. We recommend speaking to a registered healthcare professional who specialises in behavioural addiction for personalised guidance.

8 Responsible Play Guidelines

Following these guidelines will help ensure that your 6kdb experience remains enjoyable, sustainable, and within your control. These are not rules — they are best-practice habits adopted by players who gamble responsibly over the long term.

• Set a budget before you start. Decide in advance exactly how much you are willing to spend in a session and treat that amount as an entertainment cost — not an investment. Use the deposit limit tool to enforce your budget automatically.
• Never gamble to recover losses. Chasing losses is one of the most common and harmful patterns in problem gambling. If you have reached your loss limit for the day, stop playing and return another time with a clear head.
• Gamble with entertainment in mind, not profit. Approach every session the same way you would approach buying a cinema ticket or attending a cricket match — as an enjoyable experience, with the understanding that the money spent may not be returned.
• Keep track of time. It is easy to lose track of how long you have been playing. Use 6kdb's reality check feature or set an external timer to ensure sessions stay within a healthy duration.
• Never gamble under emotional stress. Gambling when you are upset, anxious, angry, or intoxicated significantly increases the risk of impulsive decision-making and disproportionate losses. Log out and return when you are in a calm, clear frame of mind.
• Balance gambling with other activities. Gambling should be one of many leisure activities in your life, not the primary one. Maintain a healthy balance with sport, social activities, family time, and other hobbies.
• Talk to someone you trust. If you are concerned about your gambling, speaking to a trusted friend, family member, or professional counsellor is one of the most effective steps you can take. You do not have to manage it alone.
• Use the tools available to you. 6kdb has invested in a comprehensive set of responsible gaming tools precisely so that players can use them. There is no stigma in setting limits or taking a break — these tools exist for your benefit.